Frequently Asked Questions
Everything you need to know about your OTHER order.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Our garments are designed with a modern, tailored fit; if you prefer a looser look, we recommend sizing up.
Do you ship internationally?
Yes, OTHER ships to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific location.
How can I track my order?
Once your order has been dispatched, you will receive an email with a unique tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.